Google Cloud outage in London disrupts banks, DPD and courts
On 20 October 2026 a power failure at Google Cloud's London data centre disrupted Revolut, banks and DPD. Google says services are being restored gradually.
Author: Editorial teamPublished: Region: London2 min read
On Tuesday 20 October 2026, many online services in the UK and parts of Europe suffered disruption. The cause was a failure at a Google Cloud data centre in London.
What happened
Google said the problems stemmed from a power incident in the europe-west2-b zone, part of its London-based region. According to AFP and Reuters, cited by Bankier.pl, the disruption began at 6:08 GMT. Google Cloud provides infrastructure used by many companies and institutions, so a fault at one provider can affect many independent services at once.
Google said the power failure has been fixed and infrastructure services are being restored gradually, with the remainder to follow at a later stage. That does not mean every problem has been resolved.
Who was affected
Most reports concerned Revolut. Customers described problems logging in, paying by card, making transfers and withdrawing cash from ATMs. Revolut confirmed the disruption and said customers' money and data were safe. Its representative in Poland, Krzysztof Budek, told money.pl that the fault was on Google Cloud's side.
Lloyds and Halifax also reported problems. According to LBC radio, cited by Polish Express, other affected firms included HSBC, Screwfix, Rightmove and the courier company DPD.
The justice system was hit as well. The Criminal Bar Association, which represents criminal barristers, said the problems stopped lawyers in England and Wales from continuing some trials and hearings.
Polish Express also writes about disruption at the NHS. This could not be confirmed in other sources, so it is not clear which services were affected or to what extent.
What this means for Poles in the UK
Many Poles use Revolut and UK banks, so during the outage they may have had trouble with card payments, withdrawals or transfers. It is worth keeping a second card or some cash to hand. Revolut says customers' funds are safe. Anyone expecting DPD parcels may see delays. The current status of Google Cloud services is available on the company's status page.
Sources
This article was prepared automatically by AI from the listed sources and published without prior editorial review. Spotted a mistake? Use the “Report an error in this article” button.
Photos
- Cover: „server, space, the server room, dark, led”, author: Schäferle, licence Pixabay Content License; cropped or resized.
- Photo 1: „online banking, banking operations, bitcoin, libra, pay”, author: geralt, licence Pixabay Content License; cropped or resized.
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