LG TVs: how long the maker guarantees webOS updates

When buying a TV, we usually look at picture quality, screen size and HDR support. Just as important can be how long the manufacturer will keep developing its software. Polish tech site Antyweb has a reminder, describing the support rules for LG TVs running webOS.

What Re:New guarantees

The webOS Re:New programme was introduced in 2024. It initially covered selected OLED and QNED TVs from 2022, and was later extended to further models, including the NanoCell and UHD lines. The rule is that an eligible TV should receive four major webOS updates over five years.

Not every LG model is covered, however. The extent of support depends on the model year, the series and the specific device.

Five years does not start on the day of purchase

According to Antyweb, the support period does not begin when a customer buys the TV in a shop. What counts is the manufacturer's schedule, tied to the model's launch. A TV bought long after its market debut therefore has a shorter real support period. Before buying, it is worth checking the exact model code and its support terms on LG's website.

The author gives examples. For the 2025 LG C5, the last major update in the programme may be webOS 29, expected in late 2029 or early 2030. That is, however, a forecast based on the update cycle, not a date LG has confirmed for the end of support. For 2022 TVs, webOS 26 is meant to be the fourth major update, which would mean the end of the guaranteed cycle for eligible models from that year.

Updates do not reach all TVs at once. LG first introduces a new webOS version on its newest models and makes it available to older ones later. Differences may depend on the model and the region of sale.

What happens after support ends

The TV does not stop working. You can still watch television, use connected devices and run compatible apps. Problems appear gradually: an older system may stop receiving security patches, and streaming app developers may end support for its version. Netflix or other services may then work worse or disappear from the TV.

In that situation Antyweb advises considering an external streaming box, such as the Xiaomi Mi Box, Google Chromecast or Apple TV. For those concerned about security, it also suggests limiting an older TV's internet connection and using it through extra hardware.

What this means for you

The rules apply to everyone buying an LG TV, including in the UK. The source notes that the schedule may differ depending on the region of sale. Before buying, including a second-hand set, it is therefore worth checking the model code and the declared support on LG's website. The source gives no specific information about the UK market.