Apple to close its Apple Support Community forum on 20 November
Apple is shutting down the Apple Support Community, a forum where users have helped each other with Apple hardware problems for years. New questions and answers are no longer possible, and the service is due to close permanently on 20 November.
Author: Thames Compass editorial teamPublished: 2 min read
Apple has announced the permanent closure of the Apple Support Community. According to a notice on the forum's pages, the service will shut down on 20 November 2026.
The forum already works in read-only mode. Apple has disabled new questions and answers, and users can no longer reply to someone who has asked for help. Existing threads remain open, and people can still browse sections and search old discussions. The "Me too" buttons and voting also still work.
The service's history
The forum launched in 1998 under the name Apple Tech Exchange. It was later renamed Apple Discussions, and in April 2011 it was relaunched as Apple Support Communities. From 2022 it was known as Apple Support Community. The service lived through the launches of the iPod, iPhone, iPad and Apple Watch, and the move of Macs to Apple Silicon.
It is still unclear what will happen to the knowledge stored there. The notice does not say whether the discussions will be kept as a read-only archive.
What this means for you
The closure does not affect Apple's support for its products. According to Antyweb, Apple's official support continues to operate, and the Polish Apple support site directs users to pages for iPhone, Mac, iPad and Apple Account, as well as billing and subscription issues. People who used the forum can turn to these resources, or use the chat and repair request options in the Apple Support programme. Anyone who wants to keep solutions they found on the forum should save them before 20 November, as the future of the archive is not known.
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